Bloom Haus was created for clients who want more than a standard backdrop. Our flower walls are luxurious, elegant and jaw dropping masterpieces styled to create a polished, photo-ready experience. From the floral composition to the final installation, we focus on the details that make your event feel special.

Your Bloom Haus rental includes the selected flower wall and the flower wall stand for the agreed rental period. Delivery, professional installation and removal can be included depending on the package and location. Your quote will clearly outline everything included in your booking.

Our standard rental period is up to 6 hours. If you need the flower wall for longer, please let us know when requesting your quote. Extended rental periods may be available depending on our schedule.

Pricing depends on the design, rental date, location, delivery requirements and any additional décor or customization. Contact us with your event details and we'll provide a personalized quote.

We recommend booking as early as possible, particularly for weddings, weekends and popular seasonal dates. Last-minute bookings may be available depending on our inventory and schedule.

Yes. A 50% initial deposit of the total rental amount is required to secure your booking with Bloom Haus. The remaining 50% is payable by the deadline specified in your booking confirmation.A separate $200 refundable security/damage deposit is also required. This deposit will be returned after the rental items have been inspected, provided there is no damage, loss or other applicable charge.

Your booking is confirmed once Bloom Haus has accepted your request, sent you written confirmation and received your 50% initial rental deposit.

Yes. A $200 security/damage deposit applies to applicable rentals. The deposit is refundable after the rental is inspected, provided there is no applicable damage, loss or excessive cleaning.Normal wear and tear is not charged to the customer.

Yes. Delivery and professional setup are available. Delivery and installation fees, if applicable, will be confirmed in your quote based on your event location and requirements.

Bloom Haus is based in the Ottawa area and serves Ottawa and surrounding communities including Carleton Place, Almonte, Arnprior, Kemptville, Smiths Falls, Russell, Embrun, Clarence-Rockland and Gatineau/ Quebec.We may also accommodate locations outside our standard service area depending on availability and travel requirements.

Absolutely. We can discuss custom colour palettes, floral combinations, signage and other details to complement your event. Custom requests are subject to availability and may involve additional charges.

Yes. Custom signage can be added to select packages, including welcome signs, personalized messages and other event-specific details. Let us know what you have in mind when requesting your quote.

Some installations may be suitable for outdoor events, depending on the location and weather conditions. Outdoor setups require appropriate conditions and may have additional requirements. Bloom Haus reserves the right to modify or decline an outdoor installation when conditions create a safety or damage risk.

No. For safety and to protect the installation, customers and guests should not move, dismantle or modify a Bloom Haus flower wall once it has been installed. If you need the wall repositioned, please speak with our team.

For outdoor events, weather conditions can affect the safety and stability of an installation. If conditions are unsafe, we'll work with you to find a reasonable alternative where possible.

We understand that plans can change. Bloom Haus will make reasonable effort to help with rescheduling of the event based on availability.  Please refer to the cancellation policy detailed in the Terms and Conditions in case a reschedule option is unavailable.

Refunds depend on the timing of your cancellation and any applicable cancellation fees or non-refundable expenses already incurred for your booking. Please refer to our cancellation policy for full details.

The customer is responsible for taking reasonable care of the rental while it is at the event. Damage, loss or missing components caused by the customer, guests or other persons present at the customer's event may result in repair or replacement charges, subject to the terms of your rental agreement.

It's simple:1. Choose your wallBrowse our collection or tell us about your vision.2. Tell us about your eventSend us your date, location and event details.3. Receive your quoteWe'll confirm availability and pricing.4. Secure your dateOnce your booking is confirmed and the required payment is received, your date is reserved.